Storage facilities should be compliant with the pharmaceutical good storage practices to ensure stock security and to preserve the quality, efficacy and safety of medicines and other health products throughout the supply chain until it reaches the end users. In addition, storage includes a set of activities performed by qualified personnel, from products reception, inventory management to dispatch for distribution to subsequent service delivery points.

Requirements for good storage from central to peripheral level include:

  • a facility with adequate storage and working space for its intended use as well as infrastructure components that will protect commodities from harmful environmental conditions and diversions.
  • application of adequate inventory management procedures so that commodities are always available, accessible, in good condition, and pose no risk of injury to workers;
  • availability of timely and accurate inventory data for informed decision-making;
  • qualified human resources in sufficient quantity to meet operational needs.

Source: John Snow, Inc. (2017). The Supply Chain Manager’s Handbook.

UNDP’s approach

UNDP has expertise in the assessment of national supply chains with the identification of needs and their prioritization. UNDP can offer support in the development of supply chain strategies and in infrastructure projects to address storage and supply chain needs from the central to peripheral levels.

UNDP’s Solar for Health Initiative is used to build additional resilience and connectivity in the supply chain, equipping warehouses and health facilities with solar panels and therefore ensuring electricity for cold chain, controlled temperature storage and computer-based electronic warehouse management systems and logistics management information systems. As part of its Smart Facilities initiative, UNDP also offers a range of other digital solutions to strengthen the sustainability and efficiency of infrastructure. It likewise draws on technical solutions implemented in other sectors, including those identified through the UNDP-Singapore Global Centre for Technology, Innovation and Sustainable Development

Overall support is provided through expert advice in areas such as:

  • the development of quality assurance and good storage practices training programmes;
  • the procurement and calibration of temperature recording loggers;
  • the procurement and installation of cooling units;
  • the development of self-inspection programme;
  • the support to outsource storage and distribution to a service provider for storage and distribution.


Over the years, UNDP has participated in various projects devoted to improving inventory management and storage conditions of health products.

Supply chain assessments

Sustainable and resilient health systems require a functional supply chain system, including the adequate management of central-, regional- or district-level stores. UNDP has been involved in supporting the assessment of national supply chains systems, including in Chad, Equatorial Guinea, Sudan, Tajikistan, Zambia and Zimbabwe.

Supply chain strategies

In some countries, UNDP has also taken an active role in the development of supply chain strategies under the leadership of the national authorities and in facilitating the collaboration of supply chain partners, such as in Sudan, South Sudan and Burundi. Such strategies are critical to defining priorities among the identified needs, establishing work plans and related budgets, coordinating inputs from different partners and optimizing available resources to strengthen the national supply chain.

Health infrastructure works

UNDP has a track record of experience in managing infrastructure projects to improve storage capacity and conditions. In particular, UNDP has conducted extension of storage capacity projects at different levels of the supply chain (central, regional, peripheral) in numerous countries.

These projects have included support to build a new national warehouse Guinea-Bissau and renovate a malaria products warehouse in Bolivia. In Sudan, Kyrgyzstan and Turkmenistan, UNDP has provided support to strengthen national warehousing and to equip and renovate storage facilities at different levels of the supply chain for pharmaceutical and other health products. All infrastructural/warehousing projects are considered holistically and are often coupled with the provision of equipment (e.g. shelves, pallets, forklifts, ventilation/air-conditioning systems, warehouse management information systems) to ensure good storage conditions in terms of temperature, humidity, cleanliness, pest control and light exposure and stock security.

As a part of this comprehensive offer, UNDP has also installed solar panels on medical warehouses in Angola, Sudan, Zambia and Zimbabwe, among other countries, to ensure continued power supply for cold chain equipment and controlled temperature storage conditions.

Infrastructure projects are combined with capacity development in the implementation of good storage practices, related to personnel, premises and facilities, storage requirements, returned goods, dispatch and transport, and product recall. For example, technical assistance on storage and inventory management at the central level has been provided in Guinea-Bissau and South Sudan. As an interim Principal Recipient of the Global Fund to Fight AIDS, Tuberculosis and Malaria grants in some countries, UNDP country office specialist(s) systematically participate in national technical procurement and supply chain management working groups involved in the monitoring of health product stock levels and supply chain strengthening.

Key resources

Good Distribution Practices for Pharmaceutical Products, Technical Report Series
World Health Organization
Established standards for the storage of pharmaceuticals. The standards are known as good storage practices.

Warehousing and Distribution
John Snow, Inc. The Supply Chain Manager’s Handbook.

Medical Stores Management MDS-3
Management Science for Health. Managing Access to Medicines.

Inventory management MDS-3
Management Science for Health. Managing Access to Medicines.